Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

    You have 14 days to cancel the order and you need to return it within the next 14 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
  • They must be in original condition with all tags still attached
  • For clothing, unwashed and unworn
  • In the original packaging

          Free gifts or promotional items are not returnable!

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 14 days.